Shipping & Delivery Policy

1. Delivery Coverage Area

Moxfood provides fast express doorstep delivery across Surat, Gujarat and surrounding local regions. We also dispatch healthy seed packages nationwide across India via reputed courier partners.

2. Delivery Timelines

• Local Express Delivery in Surat: Orders placed during business hours (8:00 AM - 9:00 PM) are delivered within 15 to 30 minutes or during your chosen delivery time slot.
• Standard India Shipping: Out-of-station orders are dispatched within 24 hours and delivered within 2 to 5 business days.

3. Delivery Charges

A minimal fixed store delivery fee of ₹30 applies to standard home delivery orders. Any promotional free delivery thresholds will be clearly indicated during checkout.

4. Order Tracking

You can check your order delivery status in real-time by visiting our Track Order Page (/track-order) using your mobile number or Order ID.