Cancellation & Refund Policy

1. Order Cancellation Policy

Customers can cancel their order within 15 minutes of placing it or before the order status transitions to "Out for Delivery". To cancel an order, please contact our support team at +91 7096396856 on WhatsApp.

2. Return & Replacement Eligibility

Because healthy seeds and grocery products are perishable food items, returns are accepted under the following circumstances:

• Product delivered was damaged, tampered, or defective upon delivery.
• Incorrect item or weight pack was delivered by error.
• Item delivered was past its expiration date.

* Note: Return requests must be initiated within 24 hours of delivery with photo proof sent to our WhatsApp support number.

3. Refund Processing Timelines

Once a return or cancellation is approved, refunds are credited back to the customer’s original payment method (UPI / Bank / Card) via Razorpay payment gateway within 5 to 7 business days.

4. Contact Support for Refunds

For any refund status inquiries, please contact our customer support team: